How to Fix the PS5 Error Code ce-112840-6?

ByJensen Bower
ce-112840-6

The PS5 error code ce-112840-6 can be frustrating when you download apps, make purchases, or redeem codes. Don’t worry; this problem is common and fixable.

Partition Magic offers various simple ways to fix this frustrating error.

When attempting to redeem a code or make an online purchase on the PlayStation Store, you might encounter the error code CE-112840-6.

Several factors, including temporary glitches, outdated system software, or network connection issues, can cause this error.

Restart your PS5 first. A reboot can often fix temporary problems. If that fails, verify your internet connection.

Make sure your PS5 is online, and your network is stable. You may also reset your router or switch to a wired connection for better stability.

To avoid errors like CE-112840-6, update your PS5 system software. Go to System Software in Settings.

Select System Software Update and Settings. Follow the instructions to install updates.

If the error persists, clear your PS5 cache. Please turn off the console and unplug it.

Please wait a few minutes, plug it back in and turn it on. Doing so might solve the problem.

Additionally, check the PlayStation Network (PSN) status.

Sometimes, the issue may be on Sony’s end, and waiting for them to resolve it might be all you need to do. You can check the PSN status on the official PlayStation website.

If these solutions don’t work, get help from PlayStation Support. They can give detailed steps or find hardware problems causing the error.

Here are some tips:

Restart your PS5 to fix the CE-112840-6 error. The problem usually gets solved quickly. If the error persists, follow these simple steps to troubleshoot it.

  • Verify Your Internet Connection: Make sure your console is online. Errors can happen due to a weak or disconnected signal. Restart your router or try a different network to fix this.

  • Update System Software: Confirm your PS5 has the latest update. Go to “Settings,” choose “System Software Update,” and follow the prompts. Updating fixes bugs and boosts performance.

  • Clear Cache: Turn off your PS5 and unplug it from the power source for a few minutes to clear the cache and help resolve errors.

  • Enter Safe Mode by holding the PS5 power button for seven seconds. From the menu, choose “Rebuild Database.” This action can repair corrupted data causing the error.

  • Check for Hardware Issues: Inspect your console for any visible damage. Ensure that it is placed in a well-ventilated area to avoid overheating.

  • Reach Out for Help: If these steps don’t fix the problem, contact PlayStation Support. They will give you detailed advice on your issue.

These steps can fix the PS5 error CE-112840-6. Begin with simple solutions, such as checking your internet and updating the system software.

Gradually move to more advanced troubleshooting, such as clearing the cache and rebuilding the database.

If the error persists, contacting support is your best option. Stay patient and methodical, and you’ll likely find a solution.

Way 1: Check PS5 Server Status

Error code CE-112840-6 might happen because of PS5 server issues. If you encounter this error, check the PS5 server status first. Follow these steps:

  • Open your web browser.

  • Go to the official PlayStation website.

  • Look for the server status page.

  • Check if there are any outages or maintenance alerts.

If the server is down, you can’t do anything but wait for the developers to fix it. They usually resolve these issues quickly.

However, if the server status is normal, try other solutions to fix the error.

Way 2: Verify Your Internet Connection

A weak internet connection might trigger error code CE-112840-6 on your PS5. Make sure your network is stable. Here’s how to check and improve it:

  • Unplug the router, wait one minute, then plug it back in to restart it.

  • Link your PS5 to the router with an Ethernet cable instead of Wi-Fi.

  • Run a network test on your PS5. Go to Settings > Network > Test Internet Connection.

Call your internet provider for help if your connection is weak. Smooth gaming needs a stable internet connection.

Way 3: Free Up PS5 Storage

Insufficient storage space on your PS5 can trigger error CE-112840-6. Free up space by deleting unnecessary files. Follow these steps:

  • To access the Home screen, press the PS button with your controller.

  • Open Settings by tapping the Gear icon.

  • Open Console Storage from System > Storage, then select Games and Apps.

  • Select the game, app, or data you want to delete.

  • Press OK to confirm after tapping the Delete button.

Regularly cleaning up your storage keeps your PS5 running smoothly and prevents errors.

Way 4: Update System Software

Outdated system software can cause the CE-112840-6 error on your PS5. Update your system to the latest version with these steps:

  • Go to Settings > System > System Software > System Software Update and Settings.

  • Select Update System Software.

If the update halts, use a USB drive. Format the USB to FAT32. For drives over 32GB, format them with the MiniTool Partition Wizard.

To complete the update, follow the steps on the PlayStation website.

Update your PS5’s system software to avoid errors and ensure smooth performance.

Way 5: Restore PS5 Licenses

Restoring licenses can fix error CE-112840-6. This process is simple and quick. Here’s how to do it:

  • Go to Settings on your PS5.

  • Select Users and Accounts.

  • Navigate to Other > Restore Licenses.

  • Select Restore.

This method can resolve many licensing-related issues and restore normal function to your games and apps.

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Way 6: Remove and reinstall the game or app causing issues

Reinstall the game or app if it causes the error.

Follow these steps:

  • On the Home screen, highlight the problematic match.

  • Press the Options button on your controller.

  • If you can’t find the game, go to Game Library > Installed tab.

  • Select Delete from the menu.

  • Return to Game Library > Installed, select Your Collection, find the game, and press the Options button to select Download.

Reinstalling the game or app can resolve many issues, including error CE-112840-6.

Way 7: Rebuild Database

Corrupted data can lead to error CE-112840-6. Rebuilding the PS5 database can fix this. Follow these steps:

  • Completely power down your PS5.

  • Hold down the power button. Release it after the second beep.

  • Plug the USB cable into your controller, then press the PS button.

  • In the Safe Mode menu, select the option to Rebuild Database.

This process can take time but helps fix corrupted data issues and improve system performance.

These methods should help you fix PS5 error code CE-112840-6. Try each one to see which works for you.